Contacting UCL Retail
||Free Phone 0800
61 204 71 or 01782 388099
Stoke on Trent.
All supplied goods will be approved by UCL Retail
Ltd Quality Control systems and should arrive in perfect condition.
Returns should be made within 30 days at the clients cost.
If the goods are found to defective a refund or credit will
If the goods are ordered in error, replacements will be sent
at the customers cost of £6.50 P&P.
Our Standard Terms and Conditions apply.
Please Return to:
UCL Retail Ltd
Edensor Works, Greendock Street,
Longton, Stoke on Trent. ST3 2NA
We do not sell coals, pebbles or logs for any
individual fires as each company has their own spares usually
available. Our coals, pebbles and logs are direct from UK RCF
manufactures and often are the exact product that would have
been supplied with the fire, however due to the warranty offered
by the fire manufactures they will only recommend spares purchased
directly from themselves.
The products on offer are not designed to fit specific fires,
although they have been found to be suitable for a wide range
of gas fires. UCL RETAIL LTD is not responsible for any loss
of warranty caused by their use. We take no responsibility for
any damage to the fire that may be caused by improper installation
of our products.
Edensor Works, Greendock Street, Longton. Stoke on Trent Staffordshire, ST3
Registered in England & Wales No. 5237077.